Information Management Practices
"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic information includes information like your account balance and payment history. Non public personal information about you is accumulated from a variety of sources.
First State Bank may receive information about you directly from you on applications, financial statements, or other account forms. Other information may be developed by First State Bank as a function of providing a product or service such as payment history, transactions with us and others, or other forms of account documentation. Information about you may also be obtained from this parties such as credit bureaus.
We will limit the use and collection of information, about our customers, to information that is necessary to administer our business, provide superior service, and offer opportunities that we believe will be of interest to our customers. This means that the information collected will be used to identify products and services that will assist our customers in reaching their goals and objectives and facilitate transactions initiated by our customers. Additionally, information will be used to help identify and mitigate potential risks or loss to our customers or to First State Bank.
Disclosure of Account Information
First State Bank does not reveal non public personal information about you to parties outside our affiliates (companies related to us by common control or ownership) for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you or provide a service requested by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; 4) the information is provided to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing arrangements; or 5) the disclosure if otherwise permitted or required by law.
Accuracy of Information
First State Bank strives to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate you concerns and correct any inaccuracies in a timely manner.
Information Security Procedures
First State Bank restricts access to personally identifiable customer information to those employees who need to know that information to provide products or serves to you. Employees are trained on the importance of maintaining the confidentiality of customer information and employees who violate these standards are subject to disciplinary measures. Additionally, First State Bank maintains physical, electronic, and procedural safeguards that comply with federal regulatory standards to guard your nonpublic personal information.
Privacy Statement Inquiries